{"id":7777,"date":"2017-03-02T19:26:59","date_gmt":"2017-03-02T19:26:59","guid":{"rendered":"http:\/\/qt.dev\/dev\/thecleaner\/?page_id=7777"},"modified":"2019-02-01T15:38:26","modified_gmt":"2019-02-01T15:38:26","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/thekleaner.qreativethemes.com\/demo-2\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[vc_row css=”.vc_custom_1549035430857{margin-bottom: 10px !important;}”][vc_column width=”1\/3″][qt_iconbox iconbox_icon_symbol=”text-symbol” iconbox_icon_position=”icon-left icon-float icon-v-center” iconbox_layout=”style-1″ iconbox_heading=”What services do we provide” css=”.vc_custom_1549035373941{margin-bottom: 20px !important;}” iconbox_symbol=”Q” iconbox_heading_margin_bottom=”0″][\/qt_iconbox][vc_column_text]We\u2019ve have been providing top-notch commercial cleaning services such as janitorial\/custodial, carpet and upholstery cleaning, lighting, exterior power washing, hard floor care and industrial cleaning.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][qt_iconbox iconbox_icon_symbol=”text-symbol” iconbox_icon_position=”icon-left icon-float icon-v-center” iconbox_layout=”style-1″ iconbox_heading=”Do we practice green cleaning” css=”.vc_custom_1549035380442{margin-bottom: 20px !important;}” iconbox_symbol=”Q” iconbox_heading_margin_bottom=”0″][\/qt_iconbox][vc_column_text]We are recognized for our green cleaning programs through its Cleaning Industry Management Standard. We clean all of our buildings using many green certified chemicals and green cleaning.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][qt_iconbox iconbox_icon_symbol=”text-symbol” iconbox_icon_position=”icon-left icon-float icon-v-center” iconbox_layout=”style-1″ iconbox_heading=”Can I make schedule changes” css=”.vc_custom_1549035386372{margin-bottom: 20px !important;}” iconbox_symbol=”Q” iconbox_heading_margin_bottom=”0″][\/qt_iconbox][vc_column_text]Yes, of course! Contact us in advance so we can meet your request. We want our service to meet your needs and we will make every effort to make appropriate changes based on your needs.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541506359643{margin-bottom: 40px !important;}”][vc_column width=”1\/3″][qt_iconbox iconbox_icon_symbol=”text-symbol” iconbox_icon_position=”icon-left icon-float icon-v-center” iconbox_layout=”style-1″ iconbox_heading=”What properties do you serve” css=”.vc_custom_1549035377136{margin-bottom: 20px !important;}” iconbox_symbol=”Q” iconbox_heading_margin_bottom=”0″][\/qt_iconbox][vc_column_text]We serve a variety of property types such as commercial, education, healthcare, industrial, retail and other specialty industries. To learn more about our services visit our services page.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][qt_iconbox iconbox_icon_symbol=”text-symbol” iconbox_icon_position=”icon-left icon-float icon-v-center” iconbox_layout=”style-1″ iconbox_heading=”Are you fully insured and bonded” css=”.vc_custom_1549035383380{margin-bottom: 20px !important;}” iconbox_symbol=”Q” iconbox_heading_margin_bottom=”0″][\/qt_iconbox][vc_column_text]We’re fully insured and bonded and will send certificates at your request. It is important to work with insured and bonded companies to make sure you protect your valued assets.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][qt_iconbox iconbox_icon_symbol=”text-symbol” iconbox_icon_position=”icon-left icon-float icon-v-center” iconbox_layout=”style-1″ iconbox_heading=”What do I need to leave behind” css=”.vc_custom_1549035389387{margin-bottom: 20px !important;}” iconbox_symbol=”Q” iconbox_heading_margin_bottom=”0″][\/qt_iconbox][vc_column_text]The only thing you need to do is allow us to gain access to your home or business. Certainly if you feel comfortable you can give us a key, which makes things much easier for our staff.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1541506362813{margin-bottom: 20px !important;}”][vc_column][vc_single_image image=”11870″ css=”.vc_custom_1541506235782{margin-bottom: 0px !important;}”][\/vc_column][\/vc_row][vc_row gap=”10″ css_animation=”none” css=”.vc_custom_1549035484341{margin-bottom: 70px !important;}”][vc_column width=”1\/2″][qt_animate_element css_animation=”bottom-to-top” animation_delay=”” animation_duration=””][vc_column_text css=”.vc_custom_1541506176614{margin-bottom: 20px !important;}”]<\/p>\n

Commercial Services<\/h2>\n

[\/vc_column_text][qt_accordion style=”style-1″ gap=”15″][qt_accordion_item active=”true” heading=”What cleaning services do you provide?”]We’ve have been providing top-notch commercial cleaning services such as janitorial\/custodial, carpet and upholstery cleaning, lighting, exterior power washing, hard floor care, ground policing, event setup and cleanup, kitchen care, and post-construction cleanup.[\/qt_accordion_item][qt_accordion_item heading=”What property types do you serve?”]We serve a variety of property types in industries such as commercial, education, healthcare, industrial, retail and other specialty industries. To learn more about our services and property types, visit our Cleaning Services page.[\/qt_accordion_item][qt_accordion_item heading=”Does The Cleaner practice \u201cgreen\u201d cleaning?”]The Cleamer is recognized for its green cleaning programs through its Cleaning Industry Management Standard – Green Building (CIMS – GB) certification. We clean all of our buildings using many green certified chemicals and green cleaning processes.[\/qt_accordion_item][qt_accordion_item heading=”Are you fully insured and bonded?”]We are fully insured and bonded and are more then happy to send certificates of insurance at your request. It is important to work with companies that are insured and bonded to make sure you protect your families\u2019 most valued assets.[\/qt_accordion_item][\/qt_accordion][\/qt_animate_element][\/vc_column][vc_column width=”1\/2″][qt_animate_element css_animation=”bottom-to-top” animation_delay=”delay-200″ animation_duration=””][vc_column_text css=”.vc_custom_1541506190090{margin-bottom: 20px !important;}”]<\/p>\n

Residential Services<\/h2>\n

[\/vc_column_text][qt_accordion style=”style-1″ gap=”15″][qt_accordion_item active=”true” heading=”Does someone have to be present during the cleaning?”]The only thing you need to do is allow us to gain access to your home or business. Certainly if you feel comfortable you can give us a key, which makes things much easier for our staff. But by no means do you need to be home for us to complete the job.[\/qt_accordion_item][qt_accordion_item heading=”Can I make schedule changes?”]Yes, of course! Contact us in advance so we can meet your request. We want our service to conveniently meet your needs and we will make every effort to make appropriate changes based on your needs. Any last minute change to a scheduled service date may be charged.[\/qt_accordion_item][qt_accordion_item heading=”What property types do you serve?”]We serve a variety of property types in industries such as commercial, education, healthcare, industrial, retail and other specialty industries. To learn more about our services and property types, visit our Cleaning Services page.[\/qt_accordion_item][qt_accordion_item heading=”Are you fully insured and bonded?”]We are fully insured and bonded and are more then happy to send certificates of insurance at your request. It is important to work with companies that are insured and bonded to make sure you protect your families\u2019 most valued assets.[\/qt_accordion_item][\/qt_accordion][\/qt_animate_element][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1549035504682{margin-bottom: -70px !important;padding-top: 40px !important;padding-bottom: 55px !important;background: #f5f7fb url(https:\/\/thekleaner.qreativethemes.com\/wp-content\/uploads\/sites\/4\/2018\/06\/steps-bg.png?id=11039) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column][qt_custom_heading heading_tag=”h2″ heading_alignment=”text-center” heading_main=”Send a Message” heading_top=”Ask us a Question” css=”.vc_custom_1541506393583{margin-bottom: 25px !important;}”]\n

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